Refund policy

New York State Law and Alcoholic Beverage Returns

We are committed to providing our customers with a positive shopping experience. However, due to regulations set forth by the New York State Liquor Authority (SLA), returns of alcoholic beverages are strictly limited.

Permissible Returns:

We can only accept the return of unopened and sealed alcoholic beverages if the product is deemed defective in nature. This includes:

• Spoilage
• Leakage
• Other conditions rendering the product unfit for consumption

Unacceptable Returns:

• Unopened, unwanted alcoholic beverages.
• Alcoholic beverages purchased in error by the customer.

Defective Product Return Process:

• If you believe you have received a defective alcoholic beverage, kindly bring the unopened and sealed bottle along with the original receipt to the store where you made your purchase.
• A store representative will thoroughly assess the product and determine the most appropriate course of action. This may include:
  • Offering a replacement of the same item (subject to availability).
  • Issuing a store credit.

Additional Information:

• We highly recommend meticulously reviewing your selection before finalizing your purchase.
• Our knowledgeable staff is readily available to answer any questions you may have about our products.

Disclaimer:

This return policy strictly adheres to the guidelines established by the New York State Liquor Authority (SLA).